Free Shipping Worldwide*
If you have a special request regarding shipping, please contact us prior to placing an order at info@jewelsoftoronto.com
Lead Time
Most of our products are made to order, and require approximately 3-5 weeks to craft. Ready to Ship items can usually be shipped within four (4) business days (excluding certain holidays) of your approved order. Once crafted we will ship the piece via one of our major expedited shipping providers. Please note that severe weather conditions may impact these timeframes. You agree that Jewels Of Toronto is not liable for any delay caused by weather conditions or similar events outside of Jewels of Toronto or its shipping providers’ reasonable control.
Customs
Customs processing and import duties are managed by our shipping service providers, such as, FedEx, DHL, USPS, etc. They may reach out to you to let you know about any customs charges you have to pay. If you need help or documents to facilitate custom processing, please contact us; we’re happy to offer our assistance.
Expedited Shipping
We ship most of our orders using Overnight Priority Shipping. Once your item has been shipped, use the provided tracking number to track your purchase.
Insured
Once you’ve made an order, you can rest calm knowing your purchase is protected. Jewels of Toronto insures each and every shipped item for its full value while on its way to you. Your piece is protected against theft, losses and damages – all at no extra cost to you.
Lead Time
Most of our products are made to order, and require approximately 3-5 weeks to craft. Ready to Ship items can usually be shipped within four (4) business days (excluding certain holidays) of your approved order. Once crafted we will ship the piece via one of our major expedited shipping providers. Please note that severe weather conditions may impact these timeframes. You agree that Keyzar is not liable for any delay caused by weather conditions or similar events outside of Keyzar or its shipping providers’ reasonable control.
Customs
Customs processing and import duties are managed by our shipping service providers, such as, FedEx, DHL, USPS, etc. They may reach out to you to let you know about any customs charges you have to pay. If you need help or documents to facilitate custom processing, please contact us; we’re happy to offer our assistance.
Expedited Shipping
We ship most of our orders using Overnight Priority Shipping. Once your item has been shipped, use the provided tracking number to track your purchase.
Insured
Once you’ve made an order, you can rest calm knowing your purchase is protected. Jewels of Toronto insures each and every shipped item for its full value while on its way to you. Your piece is protected against theft, losses and damages – all at no extra cost to you.
Delivered to Your Door
Your purchase will ship directly to your address so you can receive it from the comfort of your home. For your protection, orders require a signature upon delivery.
Change of Shipping Address
We can change your shipping address only until the point that your order is ready to ship. Your order is ready to ship when you receive a tracking email. Once your order is ready to ship, we cannot guarantee that your request to change your shipping address can be honored. This is the case for both new orders and orders coming out of our repair workshop. Please note, depending on the change in shipping address, you may incur additional tax fees that will be invoiced to you. In the event that the difference in taxes is less than the original charge for shipping taxes, you will receive a refund for the difference.
* Jewels of Toronto free shipping does not cover any Taxes and Fees that may be applicable to your purchase. Please carefully review our Price and Payment policy here.
Your purchase will ship directly to your address so you can receive it from the comfort of your home. For your protection, orders require a signature upon delivery.
Change of Shipping Address
We can change your shipping address only until the point that your order is ready to ship. Your order is ready to ship when you receive a tracking email. Once your order is ready to ship, we cannot guarantee that your request to change your shipping address can be honored. This is the case for both new orders and orders coming out of our repair workshop. Please note, depending on the change in shipping address, you may incur additional tax fees that will be invoiced to you. In the event that the difference in taxes is less than the original charge for shipping taxes, you will receive a refund for the difference.
* Jewels of Toronto free shipping does not cover any Taxes and Fees that may be applicable to your purchase. Please carefully review our Price and Payment policy here.
Unique Shopping Experience
Conflict Free Diamonds
Professional Appraisal
A jewellery appraisal is a document that verifies the approximate retail value of an item. The main benefit to having an appraisal is that you get a fair price when insuring or selling your item(s). We offer free appraisals on all our purchases.
What does an appraisal include?
An appraisal includes the cut, color, clarity and carat weight of a diamond or a gem stone. In some cases, the carat weight can be replaced with metric dimensions of a stone.
In addition to the diamond’s qualities, an appraisal includes the craftsmanship, dimensions and weight of the entire piece.
Why do I need an appraisal?
Of course, our lifetime warranty covers any damage that happens due to manufacturing faults. But if you want to be protected no matter what happens, you may want to get insured.
That being the case, an appraisal guarantees your insurer will replace your item with one of equal value - or a cash equivalent - should anything happen. Without an appraisal, you may not get a fair replacement for your item while making a claim.
Why appraise the whole item and not just the stone?
The more information your appraisal has, the likelier you are to get fair value for your item. Unless the metal part of your jewellery piece has no value - e.g. it’s made of copper - it’s best to appraise the whole purchase, not just the center stone.
How can I get my jewellery piece appraised?
We’ll send in your free appraisal once you’ve completed your purchase. If you want to get an appraisal on an item you already own, let us know here.
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